State Farm® Insurance Agent Del Boykin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tatiana Rose
November 16, 2024
"Carmennn is the besttt 10 out of 10 would definitely recommend, give her a raise please don’t play with her!!!!"
"Tatiana, thank you for the wonderful review! I am so happy Carmen was so helpful! "
Angelena Lefler
October 16, 2024
"I was with Larry DiBiase since 2011. It's been down hill since he left. Customer service is lacking. Carmen doesn't return phone calls or emails. She says she will call you back and never does. When you do manage to speak to her, she uses a very fake customer service tone and her wording is condescending. The newer receptionist, Paulina, is mostly nice but young and seems to lack professional training. I miss being able to call and they know my name. I miss dealing with people who actually cared and would return my calls. I miss the workers asking about my family who have also been with this company for probably close to 20 years. This company is frustrating beyond words now. We transferred to Chuck Nash and are hoping for better customer service."
"Hi Angelena, I apologize for your experience with my team and appreciate your feedback. The points of concern you have raised have been addressed, we do have some team members who are new and still in training so they are learning. We are always looking to improve our customer service. "
Elaine Wilson
September 19, 2024
"Carmen was amazing! Got me a great deal bundling life and car insurance! 20/10 come see her!"
"Elaine, thank you for the wonderful review! I am so happy Carmen was able to help with your car and life insurance! "
Treva Kirkley
September 3, 2024
"The new staff is horrendous. That 20 something receptionist has zero customer service skills and is just plain rude. I don't care that you need to hire personnel that speak Spanish, at least make sure they have the proper skills to interact with the public, she does not. And if she doesn't know the answer to the questions, she doesn't need to be at that desk alone giving out false information. And why do they allow their employees to wear slippers as daily attire? You can't get anyone to anyone to answer a phone either."
"Treva, the team member you spoke with, is new to the office and in training so as I understand your frustration I ask for some patience as she is still learning. It was not intentional if mis information was provided, and she was not trying to be rude. If you would like to speak to me directly in the future, I will make sure I am available. - Del"
Chuck Hinrichs
August 22, 2024
"Carmen has taken great care of me since I moved here. She has such an affable personality. She is also very capable and assuring."
"Chuck, thank you for the great review! I am so happy Carmen took such great care of you!"
Chris Wall
August 1, 2024
"Would recommend if someone was looking for insurance. Carmen was fine, I guess. Seriously, she helped me get setup and switched over. We had a few good laughs which was great, but we stayed on task. Good rate, from what I had been seeing which was the reason why I choose here. I also prefer to call the local agents instead of doing everything online, and this just proves why."
"Chris, thank you for such a great review! I am happy Carmen was able to get you the insurance coverage you were looking for! "
Courteray Caldwell
June 14, 2024
"I called in for a quote and end up switching,Thank you so much Carmen for everything you’re awesome!"
"Courteray, thank you for the wonderful review! "
Lacy Millwood
April 29, 2024
"Carmen was great"
"Lacy, we are glad to hear you had a good experience with Carmen! - Del Boykin - State Farm Insurance Agent, Camden, SC"
Deante Peterson
April 5, 2024
"Talk to Carmen! She was very positive and polite to help me out with great customer service!"
"Thank you for the five-star rating, Deante! I'm pleased to hear that Carmen provided you with great customer service. We appreciate your positive feedback and look forward to assisting you with all your insurance needs in the future! - Del Boykin - State Farm Insurance Agent, Camden, SC"
Joseph Branham
February 6, 2024
"Tina was such a great help and very professional! Really appreciate her help! Other than most places she answered every question I had perfectly! Thanks Del Boykin StateFarm!"
"Joseph, thank you for the review! We are glad Tina was able to assist you with your insurance questions. She is a wonderful member of our team! Thank you for choosing us as your coverage provider!"
Jesus Torres
January 26, 2024
"Tina Brazell was very helpful and guided me the whole process. Everything was simple and quick, they are a great team!"
"Thank you, Jesus! We are fortunate to have hard-working team members, like Tina, who do their best for our customers."
Jazmin Reyes
January 24, 2024
"Thank you Carmen for helping me and providing me with excellent service. Carmen is awesome, very friendly and the process was quick and easy with her help. También habla español! Excelente servicio Carmen!! Gracias por tu ayuda y por ser tan amable."
"Jazmin, gracias por tomarse el tiempo para revisar nuestra agencia. Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. Carmen siempre cuenta una excelente atención a nuestros clientes. ¡Esperamos poder servirle durante muchos años!"
Clarence Gibbs
January 23, 2024
"Carmen and Rebecca were so much fun to work with kept me laughing the entire time! Insurance is fun with them! :)"
"Hi, Clarence! Thank you for the praise for Carmen and Rebecca! They are a vital part of the team and we value how much they care about all our customers."
Omar Kelly
January 19, 2024
"I just want to give a special thanks to Carmen at State Farm. The service was awesome and it took no time to get me started"
"Thank you, Omar, for your positive feedback and for acknowledging the excellent assistance from Carmen! We greatly value your support and feedback."
Angie Burris
January 18, 2024
"Carmen was super helpful! Made the experience of buying insurance so pleasurable!"
"Thank you, Angie, for your positive feedback and for acknowledging the excellent assistance from Carmen! We greatly value your support and feedback."
Jennifer Oliver
January 12, 2024
"Carmen was awesome"
"Jennifer, thank you for taking the time to leave us a review! Carmen is a wonderful member of our team."
K Hickman
January 4, 2024
"Carmen was great!✔️🎯"
"Thank you for the shoutout for Carmen!"
Trina Lewis
January 3, 2024
"Great experience with Ms.Carmen Thank you so much!!"
"Trina, thank you! We love seeing reviews like this. Carmen always puts our customers first."
Robo Plays
November 28, 2023
"Carmen is great! Made buying insurance fun, don’t ever let her go!"
"Thank you! We love seeing reviews like this. Carmen always puts our customers first!"
Abel Chavez
November 18, 2023
"Thank you Carmen for the fast easy process also thank you for coming in on Saturday because I don’t have a chance during the week since I get out late from work!"
"We love seeing reviews like this, Abel! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Gwen B
November 13, 2023
"Best crew ever💖😍Always attentive to your insurance needs while being reasonably priced."
"Thank you, Gwen, for choosing us. We're delighted we could assist with your insurance needs!"
Reginald Thomas
October 30, 2023
"Awesome experience with this office! Best office hands down! Carmen & Rebecca are the best! Always smiling!"
"Reginald, thank you! Carmen and Rebecca are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs."
Alvinyota Moody
October 27, 2023
"Very professional, nice, easy to talk to and will refer people to her!!!"
"Thanks, Alvinyota! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."
Candice Pendergraph
October 27, 2023
"I just want to give a special thanks to Carmen at State Farm. The service was awesome and it took no time to get me started.. Thanks Carmen.. ❤️❤️"
"Thank you, Candice, for your positive feedback and for acknowledging the excellent assistance provided by Carmen. We greatly value your recognition of our team’s commitment to delivering outstanding service!"
Jakisha Jackson
October 24, 2023
"Would recommend to anyone. Awesome service! Best quotes ever for two vehicles."
"We are overjoyed by reviews like this, Jakisha! Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"